Helping healthcare professionals and purpose-driven entrepreneurs build strong, compliant, sustainable businesses — without losing themselves in the process.
Vision that builds. Intelligence that empowers. Faith that sustains.
What We Do
Intelligent solutions for healthcare and beyond
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Consulting
360 Practice Evaluation and strategic one-on-one consulting for healthcare professionals.
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Virtual Practice Management
Dedicated practice management so you can focus on patient care, not admin.
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VIVA
Professionally trained virtual assistants for healthcare and SME support.
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Social Suite
HPCSA-compliant social media management. Stay visible, stay ethical.
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Workshops
Accredited CPD training for nurses and healthcare teams across South Africa.
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Meet the Team
The people who make it possible
Dr Andrea Jacobs
Managing Director
Tiffany Melvill
VIVA & Social Media
Estelle Juries
Virtual Practice Manager
Chloe Canham
Executive Assistant
Revarn Jacobs
Business Development Manager
Testimonials
Trusted by healthcare professionals across South Africa
"We are not taught how to run a business in medical school, yet private practice is a business. Dr Jacobs equipped me with the knowledge to set up a practice that is legally compliant, ethically sound, and still patient-focused."
Dr Anika Kenny
Specialist Anaesthesiologist
"What makes her service unique is that she does so with medical knowledge. It's unusual to have a person with both of these attributes, which makes the consultant invaluable."
Dr Nadiyah Ahmed
General Surgeon & ICU Specialist
"Doctor, finally the 5,000-piece puzzle makes sense. Everything you taught us today connected the dots in a way we've never experienced before."
Sr. Harriet
Netcare — Nurses CPD Workshop
Clients We've Served
Trusted across healthcare and beyond
"Ready to build, grow or reignite your business?"
Consulting
Where medicine meets management.
Strategic consulting grounded in clinical insight, governance expertise, and real-world business experience.
Private Practice 360 Evaluation
A complete diagnostic of your practice
The 360 Evaluation assesses your practice across 12 pillars — covering patient flow, billing health, governance, compliance, and team design. You receive a scored report, a risk register, a leakage map, and a clear 90-day plan.
Stakeholder interface, relationship health, locum cover
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Brand & Visibility
Online presence, Google reviews, referral marketing
04
Offer Design & Pricing
Tariff discipline, coding, packaged services
05
Billing & Revenue Cycle
Claims flow, rejections, debtor days, collections
06
Funder Approvals
QC, turnaround, audit trail, dispute handling
07
Rooms Workflow
Appointment design, time leakage, DNA management
08
Clinical Admin Pathway
Admission, discharge comms, handovers, aftercare
09
Practice Reporting
Monthly pack, exception tracking, early warning system
10
Team & HR Foundations
Role clarity, contracts, escalation, performance rhythm
11
Governance & Compliance
POPIA, HPCSA, recordkeeping, medico-legal risk
12
Infrastructure & Systems
PM/EHR/billing, cybersecurity, vendor contracts
What you receive: Scored 360 Scorecard (/100) · Risk Register · Leakage Map · 90-Day Priority Plan · Implementation Route. Book a clarity call to enquire.
One-on-One Consulting
Strategic guidance, personally delivered
Private Practice Consulting
Practice start-up, HPCSA compliance and governance, operational strategy, billing optimisation, HPCSA-compliant social media, and CPD staff training.
Hospital & Group Advisory
Clinical governance frameworks, SOP development, incident escalation structures, stakeholder engagement, and leadership support. This work can be structured as an outsourced advisory engagement.
Business Registration Support — Do you need help registering your business or practice? We guide you through setup correctly, compliantly, and ready to operate from day one.
About Dr Andrea Jacobs
The expertise behind the practice
Dr Andrea Jacobs is a specialist anaesthesiologist, MBA graduate from Stellenbosch University Business School, and founder of Vision Intelligence Consulting.
She has served as Co-Chairperson of the SASA Private Practice Business Unit, and serves on the SAMA Specialist Practice Committee, contributing to CPT coding matters for medical practitioners across South Africa. She brings governance-level expertise from years of leading clinical and operational processes across hospital groups.
She knows both sides of healthcare — the bedside and the boardroom. Built from experience. Driven by purpose.
MBChB – StellenboschMMed AnaesthesiologyFCA – College of Medicine SAMBA Healthcare LeadershipMediation – UCTSAMA Specialist Practice CommitteeCo-Chair SASA Private Practice
"Ready to build a practice that works — and lasts?"
Virtual Practice Management
You practice medicine. We run the practice.
We place VIC-trained virtual practice managers into your practice. They execute under your direction — handling the admin, coordination, and day-to-day operations while you focus entirely on patient care.
How It Works
An outsourced practice manager, trained by VIC
We train and place professional virtual practice managers into your practice. They work within the boundaries and SOPs you approve — executing consistently without making decisions on your behalf. You stay in full control. They handle the execution.
You set the direction
Your practice manager works within systems and SOPs you approve. No decisions are made without your authority.
They handle the execution
Scheduling, admin, billing coordination, and staff communication — handled consistently and professionally every day.
VIC-trained professionals
Our practice managers complete a structured curriculum developed by Dr Andrea Jacobs — built specifically for medical practice management.
Clear escalation rules
Anything requiring a decision comes to you. Everything else is handled. You get regular reports so you always know what's happening.
What Your Practice Manager Handles
Consistent execution without your constant involvement
Day-to-Day Administration
Scheduling, correspondence, patient communication, and document management — handled consistently according to your approved processes.
Billing Coordination
Coordinating with your billing provider, following up on outstanding accounts, and flagging exceptions for your review and decision.
Staff Coordination
Managing staff communication, leave, rosters, and day-to-day queries — escalating to you only when a decision is required.
Reporting & Visibility
Regular reports keep you informed of everything happening in your practice — without requiring your involvement in every task.
Pricing: Virtual Practice Management is billed at R250 per hour. Book a free clarity call to determine the right scope for your practice.
"Ready to get your practice under control?"
VIVA — Vision Intelligence Virtual Assistants
Your time is too valuable for admin.
Personal virtual assistant support for doctors managing busy lives — and reliable admin help for non-healthcare SMEs. Starting at R250 per hour.
Who VIVA serves
Doctors with busy lives. SMEs that need support.
VIVA is your personal virtual assistant — not your practice manager. For doctors, that means help with personal scheduling, family logistics, inbox management, and non-clinical tasks that consume your time outside the practice. For non-healthcare small businesses, VIVA provides reliable professional admin support without the overhead of a full-time hire.
For doctors — personal support
Personal inbox and calendar · Family scheduling and logistics · Travel and event coordination · Personal document management · Non-clinical task coordination
For SMEs — business support
Inbox and client communication · Follow-ups, invoicing and quotes · Document control and filing · Social media scheduling · Task tracking and coordination
Pricing: VIVA services start at R250 per hour. Packages tailored to your volume. Book a clarity call to find the right fit.
The Buy-Back Principle
Your time is your most valuable asset
If your time is worth R1,000 per hour and you spend it on R250-per-hour admin tasks — you're not saving money. You're losing R750 every hour. Delegate what holds you back. Focus on what moves you forward.
The VIVA Lighthouse Initiative
Social impact through meaningful employment
Through the Lighthouse Initiative, we equip South African youth who completed matric but lack tertiary opportunities with professional skills, mentorship, and placement into client roles. Every hour you delegate with VIVA helps build someone's future.
"Work smarter. Live lighter. Let VIVA handle the rest."
Social Suite
Visible, ethical, and compliant.
HPCSA-compliant social media management for healthcare professionals. We don't just post — we protect your reputation.
Why it matters for doctors
Social media is not optional anymore
Patients Google you before they call you. Referrers check your LinkedIn before they send. But most social media agencies have no idea what a doctor can and cannot post under HPCSA rules. We do — because our founder is a doctor.
What we manage
Monthly content plan and creation · Brand-consistent posts · Scheduling and quality control · DM and comment monitoring · Monthly performance reporting · Quarterly strategy call
Packages
Social Suite Lite: 12 posts/month, 2 platforms (Instagram + Facebook), monthly report
Social Suite Pro: 16 posts/month, 3 platforms, in-depth KPI report, quarterly strategy call
HPCSA Booklet 16 — What Doctors Must Know
The rules that govern your online presence
The HPCSA regulates how healthcare practitioners use social media. Every post, every comment, every review carries professional consequences. Here's what you need to know.
Patient Confidentiality & Privacy
You must obtain written consent before publishing any patient information or photographs — even if you believe the patient cannot be identified. This obligation continues after the patient's death.
No Medical Advice Over Social Media
Except in emergencies, do not provide health advice to individuals you don't have a practitioner-patient relationship with. If a patient seeks advice online, direct them to book an in-person appointment.
No Touting or Canvassing
You may not claim to be "the best doctor" or make guarantees of outcomes. You may not promote your practice through superiority claims over colleagues. This includes patient reviews that make such claims on your behalf.
Separate Personal and Professional Accounts
Maintain separate accounts for personal and professional use. Your personal activity can still bring the profession into disrepute — anonymity on social media is never guaranteed.
No Photographs During Surgery or Patient Care
Taking photographs during surgery or any form of patient care for social media purposes is explicitly prohibited under HPCSA guidelines.
Conflicts of Interest Must Be Declared
If you have a financial interest in any hospital, medicine, or health-related product you promote — even via personal blogs — you must declare it in accordance with HPCSA rules.
Always Include a Disclaimer
Your profile should state that views are your own and do not represent your profession or health establishment. Note: this does not exempt you from the above rules.
This is exactly why you need a VIC-managed social media presence. Every post we create is reviewed against HPCSA Booklet 16 — so you stay visible, credible, and protected.
"Stay visible. Stay ethical. Let us manage the rest."
Workshops
Training that strengthens healthcare systems.
Accredited CPD programmes delivered by Dr Andrea Jacobs — clinically grounded, practically applied, measurably impactful.
In Action
Real training. Real impact.
Nurses CPD Training Series
Patient Safety Series — 2026
Patient Safety Series — CPD-Accredited
A structured educational series providing CPD-accredited theoretical knowledge, hands-on training, and practical application to theatre, recovery, and ward nurses. Hosted at Netcare Parklane Theatre. 25 nurses per session.
Partner with VIC to strengthen frontline patient safety across South Africa. Sponsors receive brand visibility, presentation opportunities, and post-event reporting.
25 nurses per session · Netcare Parklane Theatre · Nurses are residents — doctors are visitors. Nurses introduce your product first.
More Coming Soon
Expanding Our Workshop Offering
Doctors CPD, leadership workshops, financial literacy sessions and more are in development. Be the first to know when new workshops are announced.
By submitting this form you agree to receive workshop announcements and marketing communications from Vision Intelligence Consulting. You can unsubscribe at any time.
Please fill in all fields to continue.
Thank you! We'll keep you updated on all upcoming workshops.
Your information is protected under POPIA. We will never share your details with third parties.
"Excellence in healthcare begins with how we train."
Shop
Resources built from real experience.
Contract templates, policy documents, practice manuals — coming soon to the VIC Resource Library.
Coming Soon
The VIC Resource Library
Contract templates · Policy documents · SOP frameworks · Practice manuals · Business workbooks. Tools that equip you to build the right way — from day one.
Subscribe to be notified when the shop launches.
Contact
Let's build together.
Every great partnership begins with a conversation. We respond within one business day.
Book a Clarity Call
A free 20–30 minute call to understand your needs and recommend the right path. One free call per business.
Invite Dr Andrea Jacobs to speak, facilitate a workshop, or partner on a CPD programme.
Prayer Requests
Sometimes business is personal. We would be honoured to pray with you and for your work.
Office Details
Vision Intelligence Consulting (Pty) Ltd
Based in South Africa · Serving clients nationwide and internationally All consultations hosted via Zoom info@visionintelligence.co.za · +27 71 863 6939
"We believe every inquiry is divine timing, and we treat it with the care and excellence it deserves."
Register Your Business
Built correctly. From day one.
Starting a business is more than registering a company. We handle the registrations, setup, and structure — so you launch legally, professionally, and ready to operate.
What We Handle For You
Everything you need to start trading
Registrations
CIPC Registration
Register your Pty Ltd, NPC, or other entity correctly with the Companies and Intellectual Property Commission.
HPCSA Registration
For healthcare practitioners — we guide you through professional registration and practice setup with the HPCSA.
BHF Registration
Register with the Board of Healthcare Funders to ensure your practice can bill medical aids correctly.
Funder Registration
Get registered with medical aid funders so you're recognised and can submit claims without delays.
PAYE Registration
Register with SARS for Pay As You Earn — required when you have employees on your payroll.
UIF Registration
Unemployment Insurance Fund registration — a legal requirement for all employers in South Africa.
Setup & Design
Website Design
A professional 1–4 page website (Home, About, Services, Contact) — designed, built, and ready to launch.
Mailbox Setup & Hosting
Professional email address on your own domain (e.g. you@yourpractice.co.za) with ongoing hosting support.
Branding
3 original logo concepts for you to choose from. We design your visual identity from scratch — built for your industry.
Letterhead & Template Design
Branded letterhead, email signature, and document templates so every touchpoint looks professional.
Social Media Pages Setup
Professional setup of your business social media pages — branded, optimised, and ready to post.
Healthcare Specialists
We understand your registrations better than anyone
Most business consultants can register a Pty. Very few understand HPCSA, BHF, and funder registration. Our founder is a specialist doctor and MBA — she has done this herself and guides you through every step.
HPCSA
Registered practitioners
BHF
Funder alignment
CIPC
Company registration
SARS
Tax compliance
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"Not sure where to start? Let's figure it out together."
